Skip to content
Forms 365
Service alert Updated 22 July 2026

Your InfoPath forms have stopped working. Here is what to do.

If a SharePoint form that used to open now shows an error or a blank page, you are not alone and nothing on your side is broken. Microsoft switched InfoPath off. The short version: the form needs rebuilding in a supported tool, and your list data is fine.

InfoPath Forms Services is retired

Microsoft ended support for InfoPath Forms Services in SharePoint Online on 14 July 2026. Publishing new or updated InfoPath forms was already blocked after 18 May 2026. There is no option to extend it.

Why the form stopped

InfoPath rendered your SharePoint form. With Forms Services turned off, that rendering layer is gone, so the form no longer loads even though the underlying SharePoint list is untouched. This is a planned Microsoft retirement, not an outage that will come back.

What to do now

  1. Confirm which forms are affected. Any list that opened a custom InfoPath form is now back to the default SharePoint form or an error. Note the busiest ones first.
  2. Rebuild the highest-priority form. Point a supported designer at the same list, recreate the fields and rules, and publish. Most simple forms take under an hour.
  3. Test with real data on a couple of list items before you tell the wider team the form is back.
  4. Work through the rest in order of how much they are used.

Your list data is safe

The records in your SharePoint list are separate from the form. Losing the InfoPath form does not delete or change any list items. You are rebuilding the way people enter and edit data, not the data itself.

Rebuild your first form this week.

Forms365 Workspace connects to the same list and writes straight back to it. 14-day free trial.

Start free trial

For the full picture, read the complete InfoPath migration guide, or see how Forms365 Workspace replaces InfoPath for SharePoint list forms.