The rating field
A rating captures a single score, usually a row of stars. It suits one clear question: rate the session, the service, or the venue. It stores a number, so you can average it and chart it later without any cleanup. You will find a rating field in the builder ready to drop onto a form.
The Likert matrix
When you want several statements answered on the same agree-to-disagree scale, a Likert matrix keeps them in one tidy grid instead of a long stack of separate questions. The Likert matrix is a Forms365 Workspace control. It looks like this:
| Strongly disagree | Disagree | Neutral | Agree | Strongly agree | |
|---|---|---|---|---|---|
| The training was useful | ◯ | ◯ | ◯ | ◯ | ◯ |
| The pace was right | ◯ | ◯ | ◯ | ◯ | ◯ |
| I can apply what I learnt | ◯ | ◯ | ◯ | ◯ | ◯ |
Each row is stored as its own answer, so a report can look at a single statement across every response, not just an overall blob.
Putting a short survey together
- 1
Add the questions
Drop a rating for the headline score, and a Likert matrix for the statements you want measured on one scale.
- 2
Set the scale wording
Use the labels your team recognises, whether that is agree-to-disagree or a one-to-five scale.
- 3
Save to the list
Connect the form to a SharePoint list so each response lands as an item, ready to filter and chart.
- 4
Preview and publish
Fill it in yourself once to check the scale reads well on a phone, then publish it to the people you are surveying.
One thing worth being clear on: a rating and a Likert matrix collect opinion, they do not grade anyone. If you want right and wrong answers with a pass mark, that is a quiz, which the quiz guide covers.
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